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Easy to Ask. Easy to Answer.

Pubble is a customer support app that simplifies how teams communicate with their customers.

Upgrade your live chat to Pubble real-time messaging.

How does Pubble help my business?

Pubble brings real-time messaging to your website. This means that you can "live chat" with customers or reply when you are available. Pubble takes care of notifying your customers by push notification, email or SMS.

The Pubblebot delivers instant answers to repetitive questions. Pubble’s mobile apps enable you to reply to questions on the go or assign to your colleagues.

Learn more on: Pubble's Customer Support Features

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How does Pubble benefit me?

  • Eliminate Repetitive Questions

    Answering the same questions over and over again is not good use of anyone's time. By creating a knowledge base of FAQ's the Pubblebot can answer the repetitive questions for you. Freeing you up to answer the questions that really need your attention.

  • Delight customers with Instant Answers

    Let's face it. The same questions come up all the time. Where can I buy x? Is it compatible with y? So how about as the questions come in, you create an FAQ for each product? A perfectly worded question and the perfect answer. And the Pubblebot takes care of the rest.

  • Faster Customer Response Times

    Ever have to send multiple emails to get that reply that you really need? Slows you down right? Fast customer service is not just about being online 24/7. Its about getting input from the relevant expert as quickly as possible. Pubble's team messaging helps bring in the people that really matter to every conversation.

  • Online and Instore in perfect harmony

    How about making all of the organisation's expertise available whether your customer is online or instore? Pubble connects your sales assistants to the knowledge base for every product. And if they have a question that's not covered in the FAQ's, Pubble makes it really easy to send a question to the relevant product expert.

  •  Untether yourself from your Desk

    Pubble's native Android app (iOS coming soon) means that you are always connected whether you are in the office or on the road. Answer questions during your morning commute, assign questions to experts or get input from your colleagues. Wherever you are, Pubble helps you to delight your customers

  •  Pubble is Happy Customers

    Imagine everything you need to deliver amazing customer support no matter wherever you are, all in one app. That's Pubble.

STARTER
50 €

per month

  • Agents

    1

  • Team Members

    20

  • Customisation

    -

  • Support Level

    Self-serve

  • SMS

    50/m

  • Live Events

    25 Concurrent

  • Trial

    30 day Free Trial

Sign Up
SMALL TEAM
250 €

per month

  • Agents

    2-5

  • Team Members

    50

  • Customisation

  • Support Level

    Account Mgr.

  • SMS

    250/m

  • Live Events

    100 Concurrent

  • Trial

    30 day Free Trial

Sign Up
MEDIUM TEAM
500 €

per month

  • Agents

    6-20

  • Team Members

    100

  • Customisation

  • Support Level

    Account Mgr.

  • SMS

    500/m

  • Live Events

    250 Concurrent

  • Trial

    30 day Free Trial

Sign Up
LARGE TEAM
750 €

per month

  • Agents

    21-50

  • Team Members

    200

  • Customisation

  • Support Level

    Account Mgr.

  • SMS

    1000/m

  • Live Events

    500 Concurrent

  • Trial

    30 day Free Trial

Sign Up
ENTERPRISE
1000+ €

per month

  • Agents

    50+

  • Team Members

    200+

  • Customisation

  • Support Level

    Account Mgr.

  • SMS

    1000+/m

  • Live Events

    500+ Concurrent

  • Trial

    30 day Free Trial

Message Us

Concurrent users refers to the maximum number of visitors on your event at the same time.

Agents are your the Pubble power-users. They manage questions / assign questions to other team members.
Team members includes everyone. Power to occasional users.

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